1. INTRODUCTION

BOSI – ONLINE SHOE STORE (“BOSI,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website (the “Site”) and use our services. By using the Site and our services, you consent to the practices described in this Privacy Policy.

2. PERSONAL INFORMATION WE COLLECT

2.1. Information You Provide Us

  • When you create an account, place an order, or contact us, we collect information that you provide to us directly, such as your name, email address, phone number, shipping and billing addresses, and payment information.
  • We may also collect information about your product preferences, shopping history, and communication preferences.

2.2. Information We Collect Automatically

  • When you visit the Site, we automatically collect certain information, such as your IP address, browser type, operating system, referrer URL, pages visited, and other clickstream data.
  • We also use cookies and similar technologies to collect information about your visits to the Site. For more information about our use of cookies, please see our Cookie Policy.

2.3. Information from Third Parties

  • We may receive personal information about you from third parties, such as credit bureaus, marketing partners, and social media platforms.

3. HOW WE USE YOUR PERSONAL INFORMATION

3.1. To Provide and Maintain Our Services

  • We use the personal information you provide to fulfill your orders, process payments, and provide customer service.
  • We may use your personal information to communicate with you about your orders, shipping, and other aspects of your account.

3.2. To Personalize and Improve Our Services

  • We use the information we collect to understand your preferences and improve the Site and our services.
  • We may use your personal information to send you promotional materials and offers based on your preferences and shopping history.

3.3. To Process Payments

  • We use your payment information to process transactions and handle refunds.
  • We may share your payment information with third-party payment processors to facilitate transactions.

3.4. To Protect Our Services

  • We use your personal information to protect our services and rights, and to prevent or investigate fraud, abuse, or other harmful activities.

4. HOW WE SHARE YOUR PERSONAL INFORMATION

4.1. Service Providers

  • We may share your personal information with third-party service providers who perform services on our behalf, such as payment processors, shipping carriers, marketing partners, and website hosting providers.

4.2. Legal Requirements

  • We may disclose your personal information if required by law, or if we believe that disclosure is necessary to comply with a legal process, or to protect the rights, property, or safety of BOSI or others.

4.3. Business Transfers

  • If BOSI is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

5. YOUR CHOICES AND CONTROL

5.1. Access and Update Your Information

  • You can access and update your personal information by logging into your account on the Site.

5.2. Opt-Out of Marketing Communications

  • You can opt-out of receiving promotional emails by following the unsubscribe instructions in the email.

5.3. Deletion of Account

  • You can delete your account by contacting us at [email protected]. Please note that deleting your account may result in the loss of your order history and other data.

6. DATA SECURITY

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. INTERNATIONAL TRANSFER OF DATA

Your personal information may be transferred to and stored in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. However, we will take appropriate measures to ensure that your personal information is protected in accordance with this Privacy Policy.

8. CHILDREN’S PRIVACY

The Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 years of age. If you become aware that your child has provided us with personal information without your consent, please contact us at [email protected], and we will take steps to remove such information from our records.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. If we make significant changes to this Privacy Policy, we will notify you by posting a prominent notice on the Site or by sending you an email to the email address you provided when you created your account.

10. CONTACT US

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

BOSI – ONLINE SHOE STORE
[email protected]